As set forth by the UNC System Quality Matters (QM) Council, the objective of the Systemwide Quality Matters (QM) program is to guide participating institutions and faculty through the successful implementation and sustainable broad-scale online, hybrid and remote course quality. The UNC System Learning and Technology department supports the QM Council and the broader QM program by:

  • Providing leadership and funding for a Systemwide QM membership which reduces individual institution membership fees by over 50%
  • Establishing, leading and funding targeted faculty QM development initiatives aimed at increasing Systemwide QM training and certification skillsets in support of creating a scalable QM program

Today, all 17 UNC System institutions, and over 3,000 faculty, participate in the QM program through various online support tools and training events offered across our the System and by the QM organization.

QM from the faculty perspective

UNC System faculty who have adopted the QM methodology to enhance the quality of their online, hybrid and remote learning courses identify several key factors to their success, including:

  • QM enables a course design environment that fosters creativity
  • The QM rubrics and tools support and guide efficient transition to online and remote learning
  • The QM methodology supports proactive course design to address elements of accessibility, assessment, enhanced engagement, and student support

Play the video above to learn more about why faculty across the UNC System are adopting the QM methodology.

How to Get involved with the QM community

Create a Free QM Account and Access Course Design and Training Resources

Create a MyQM account to start using the Quality Matters resources available through the UNC Systemwide QM contract.

Go to the MyQM website.

  1. Input your institutional email address 
  2. Select “No, I am new here”
  3. Select “Sign In”

Contact Your Regional or Campus QM Coordinator

Regional Representatives serve as liaisons between institutional QM Coordinators, the UNC System QM Council, and the System Office. They ensure timely communication of Systemwide QM program information to their respective regional institutions and advocate for the interests of the same within the Council. QM Coordinators work with faculty to apply the QM methodology to their online, hybrid and remote courses and implement institution-specific faculty QM development plans.

Region 1 – North East

Regional Coordinator: Andrew Horne, East Carolina University
InstitutionName & Email
East Carolina UniversityAndrew Horne (horne16@ecu.edu)
Percevial Murphy (murphyp@ecu.edu)
Sarah Williams (williamssar@ecu.edu)
Elizabeth City State UniversityKim Stevenson (knstevenson@ecsu.edu)
Tina Gregory (tlgregory3@ecsu.edu)

Region 2 – Southeast | Region 4 – Sandhills

Regional Coordinator: TBD
InstitutionName & Email
Fayetteville State UniversityBonnie Grohe (bgrohe@uncfsu.edu)
Shuntá Hailey (shailey1@uncsfsu.edu)
Janes Heard (jheard@uncfsu.edu)
Claudette Fuller (cfuller@uncfsu.edu)
UNC PembrokeTerry Locklear (terry.locklear@uncp.edu)
UNC WilmingtonZach Morgan (morganz@uncw.edu)
Sheri Conklin (conklins@uncw.edu)

Region 3 – North Central

Regional Coordinator: Bethanne Tobey, NC State University
InstitutionName & Email
North Carolina Central UniversityRacheal Brooks (rmbrooks@nccu.edu)
Kimberly McGhee (kpmcghee@nccu.edu)
Tyheshia Martin (tmartin@nccu.edu)
North Carolina School of Science and MathematicsRobert Caldwell (caldwell@ncssm.edu)
NC State UniversityBethanne Tobey (bwtobey@ncsu.edu)
David Howard (david_howard@ncsu.edu)
Arlene Mendoza-Moran (ajmendoz@ncsu.edu)
UNC-Chapel HillGigi Dillon (gigi.dillon@unc.edu)

Region 5 – Piedmont/Triad | Region 6 – Southwest

Regional Coordinator: Dean Adams, UNC Charlotte
InstitutionName & Email
North Carolina A&T State UniversityTracie Lewis (tolewis@ncat.edu)
UNC CharlotteDean Adams (dean.adams@uncc.edu)
Enoch Park (epark17@uncc.edu)
UNC GreensboroChris Dunst (cbdunst@uncg.edu)
Nathan Myers (nrmyers@uncg.edu)
UNC School of the ArtsTBD
Winston-Salem State UniversityBart Ganzert (ganzertby@wssu.edu)
Wanda White (whitewd@wssu.edu)

Region 7 – Northwest | Region 8 – Western

Regional Coordinator: Rachel Clark, Appalachian State University
InstitutionName & Email
Appalachian State UniversityRachel Clark (clarke2@appstate.edu)
Emory Maiden (maidenev3@appstate.edu)
Tom Van Gilder (vangildertm@appstate.edu)
UNC AshevilleLyndi Hewitt (lhewitt@unca.edu)
Western Carolina UniversityEli Collins-Brown (ecollinsbrown@wcu.edu)

UNC System Office

Learning and Technology: Learning.tech@northcarolina.edu

Review the Quality Matters Resources for Faculty

As System Subscribers to the Quality Matters program, all UNC System faculty have access to these helpful resources:

About the UNC System QM Council

The council focuses on providing helpful resources to our institutions, as well as efficient and affordable ways of conducting online course reviews.

QM Council Co-chairs

Racheal Brooks, Ph.D., North Carolina Central University

Enoch Park, Ed.D., UNC Charlotte

Functional Representatives

Headshot of Bethanne Tobey
Bethanne Tobey, M.S.
NC State University
Course Review Coordinator
Headshot of David Howard
David Howard, Ph.D.
NC State University
Finance Coordinator
Headshot of Reema Bhattacharya
Reema Bhattacharya, Ph.D.
UNC-Chapel Hill
Technology Coordinator
Headshot of Zak Jouaibi
Zak Jouaibi, Ph.D.
North Carolina Central University
Professional Development Coordinator
Headshot of Laurie Miles
Laurie Miles, Ph.D.
UNC Asheville
Communications
Headshot for Shuntá Hailey Gregory
Shuntá Hailey Gregory
Fayetteville State University
Faculty/Admin Liaison
Headshot of Sheri Conklin
Sheri Conklin, Ph.D.
UNC Wilmington
Quality Matters Research Coordinator
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TBD
TBD
Events Coordinator
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Robert Caldwell
North Carolina School of Science and Mathematics
K-12 Coordinator

UNC System Quality Matters Leadership AwardS

2022

Headshot of Enoch Park

Ron Legon Leadership Award for Quality Digital Education

Enoch Park, Ed.D., UNC Charlotte

2020

Directors’ Award for Exceptional Service Representing Higher Education

Racheal Brooks, Ph.D., North Carolina Central University

2020

Headshot of Bethanne Tobey

Making a Difference for Students

Bethanne Tobey, M.S., NC State University