As set forth by the UNC System Quality Matters (QM) Council, the objective of the Systemwide Quality Matters (QM) program is to guide participating institutions and faculty through the successful implementation and sustainable broad-scale online, hybrid and remote course quality. The UNC System Learning and Technology department supports the QM Council and the broader QM program by:
- Providing leadership and funding for a Systemwide QM membership which reduces individual institution membership fees by over 50%
- Establishing, leading and funding targeted faculty QM development initiatives aimed at increasing Systemwide QM training and certification skillsets in support of creating a scalable QM program
Today, all 17 UNC System institutions, and over 3,000 faculty, participate in the QM program through various online support tools and training events offered across our the System and by the QM organization.
QM from the faculty perspective
UNC System faculty who have adopted the QM methodology to enhance the quality of their online, hybrid and remote learning courses identify several key factors to their success, including:
- QM enables a course design environment that fosters creativity
- The QM rubrics and tools support and guide efficient transition to online and remote learning
- The QM methodology supports proactive course design to address elements of accessibility, assessment, enhanced engagement, and student support
Play the video above to learn more about why faculty across the UNC System are adopting the QM methodology.
How to Get involved with the QM community
Create a Free QM Account and Access Course Design and Training Resources
Create a MyQM account to start using the Quality Matters resources available through the UNC Systemwide QM contract.
Go to the MyQM website.
- Input your institutional email address
- Select “No, I am new here”
- Select “Sign In”
Contact Your Regional or Campus QM Coordinator
Regional Representatives serve as liaisons between institutional QM Coordinators, the UNC System QM Council, and the System Office. They ensure timely communication of Systemwide QM program information to their respective regional institutions and advocate for the interests of the same within the Council. QM Coordinators work with faculty to apply the QM methodology to their online, hybrid and remote courses and implement institution-specific faculty QM development plans.
Region 1 – North East
Regional Coordinator: Andrew Horne, East Carolina University
| Institution | Name & Email |
|---|---|
| East Carolina University | Andrew Horne (horne16@ecu.edu) Percevial Murphy (murphyp@ecu.edu) Sarah Williams (williamssar@ecu.edu) |
| Elizabeth City State University | Kim Stevenson (knstevenson@ecsu.edu) Tina Gregory (tlgregory3@ecsu.edu) |
Region 2 – Southeast | Region 4 – Sandhills
Regional Coordinator: TBD
| Institution | Name & Email |
|---|---|
| Fayetteville State University | Bonnie Grohe (bgrohe@uncfsu.edu) Shuntá Hailey (shailey1@uncsfsu.edu) Janes Heard (jheard@uncfsu.edu) Claudette Fuller (cfuller@uncfsu.edu) |
| UNC Pembroke | Terry Locklear (terry.locklear@uncp.edu) |
| UNC Wilmington | Zach Morgan (morganz@uncw.edu) Sheri Conklin (conklins@uncw.edu) |
Region 3 – North Central
Regional Coordinator: Bethanne Tobey, NC State University
| Institution | Name & Email |
|---|---|
| North Carolina Central University | Racheal Brooks (rmbrooks@nccu.edu) Kimberly McGhee (kpmcghee@nccu.edu) Tyheshia Martin (tmartin@nccu.edu) |
| North Carolina School of Science and Mathematics | Robert Caldwell (caldwell@ncssm.edu) |
| NC State University | Bethanne Tobey (bwtobey@ncsu.edu) David Howard (david_howard@ncsu.edu) Arlene Mendoza-Moran (ajmendoz@ncsu.edu) |
| UNC-Chapel Hill | Gigi Dillon (gigi.dillon@unc.edu) |
Region 5 – Piedmont/Triad | Region 6 – Southwest
Regional Coordinator: Dean Adams, UNC Charlotte
| Institution | Name & Email |
|---|---|
| North Carolina A&T State University | Tracie Lewis (tolewis@ncat.edu) |
| UNC Charlotte | Dean Adams (dean.adams@uncc.edu) Enoch Park (epark17@uncc.edu) |
| UNC Greensboro | Chris Dunst (cbdunst@uncg.edu) Nathan Myers (nrmyers@uncg.edu) |
| UNC School of the Arts | TBD |
| Winston-Salem State University | Bart Ganzert (ganzertby@wssu.edu) Wanda White (whitewd@wssu.edu) |
Region 7 – Northwest | Region 8 – Western
Regional Coordinator: Rachel Clark, Appalachian State University
| Institution | Name & Email |
|---|---|
| Appalachian State University | Rachel Clark (clarke2@appstate.edu) Emory Maiden (maidenev3@appstate.edu) Tom Van Gilder (vangildertm@appstate.edu) |
| UNC Asheville | Lyndi Hewitt (lhewitt@unca.edu) |
| Western Carolina University | Eli Collins-Brown (ecollinsbrown@wcu.edu) |
UNC System Office
Learning and Technology: Learning.tech@northcarolina.edu
Review the Quality Matters Resources for Faculty
As System Subscribers to the Quality Matters program, all UNC System faculty have access to these helpful resources:
About the UNC System QM Council
The council focuses on providing helpful resources to our institutions, as well as efficient and affordable ways of conducting online course reviews.
QM Council Co-chairs
Racheal Brooks, Ph.D., North Carolina Central University
Enoch Park, Ed.D., UNC Charlotte
Functional Representatives

NC State University
Course Review Coordinator

NC State University
Finance Coordinator

UNC-Chapel Hill
Technology Coordinator

North Carolina Central University
Professional Development Coordinator

UNC Asheville
Communications

Fayetteville State University
Faculty/Admin Liaison

UNC Wilmington
Quality Matters Research Coordinator

TBD
Events Coordinator

North Carolina School of Science and Mathematics
K-12 Coordinator
UNC System Quality Matters Leadership AwardS
2022

Ron Legon Leadership Award for Quality Digital Education
Enoch Park, Ed.D., UNC Charlotte
2020

Directors’ Award for Exceptional Service Representing Higher Education
Racheal Brooks, Ph.D., North Carolina Central University
2020

Making a Difference for Students
Bethanne Tobey, M.S., NC State University