Frequently asked questions

During this unprecedented time, we understand that many of you are looking for more information. Please find some frequently asked questions below and links to additional resources, as appropriate:

What has the UNC System done about COVID-19?

The health and safety of our community is our top priority at the UNC System. The UNC System office and our Interim President Bill Roper are working closely with local, state, and federal authorities to monitor ongoing developments, coordinate and share information, ensure pandemic plans are working, and provide guidance to our institutions.

Working in unison with leaders at our constituent institutions, we have shared updates over the regarding actions we are taking to preserve the health of our students, faculty, staff, and partners. 

What does the CDC recommend for testing protocol?

Current CDC guidance for institutions of higher education can be found here. Their suggestions are not meant to take the place of state and local guidance.

What measures may the UNC System implement to stop the spread of virus if it reaches our institutions?

Section 300.2.15 of the UNC Policy Manual, Policy on UNC System Pandemic and Communicable Disease Emergency, outline provisions covering communicable diseases or other serious public health threats that is declared be public health emergencies.  See also the state employee policy.

Will there be refunds for unutilized room and board?

We have been addressing the most critical issues first: health and safety of our students, faculty and staff, the transition to online learning, and the well-being of our students in need. The passage of the more than two-trillion dollar CARES Act stimulus package includes several provisions that will provide regulatory relief and financial support to K-12 schools and higher education institutions. We expect to announce soon how our institutions will consider refunds for housing and dining.

Will a uniform pass/fail be implemented at all UNC System institutions?

Our chancellors and provosts are carefully and thoughtfully considering what is best for students at their institutions. These decisions must be coordinated with academic accreditors and the Department of Education.

Senior leaders at the UNC System are working with chancellors, provosts, and the Southern Association of Colleges and Schools (SACS) to find solutions for grading, course completion, and the award of course credit.

How can I help students in need?

A System-wide effort is in place to help students in need who are facing unique challenges as a result of the COVID-19 pandemic. Each institution in the UNC System has established student emergency funds designed to directly benefit students. The UNC System has also established a portal to direct audiences to each of these sites, where anyone can contribute to help students in need. A donation to one of these funds will assist students who are struggling financially due to the ongoing health crisis and keep them in a position to continue their education.

Gifts to these funds are tax deductible and will be used by each institution, per the fund guidelines, to meet the various needs of students during this difficult time.

What should I do if I have a question related to the UNC System’s response?

For questions about individual institutions’ responses, click here

For questions about classes, events, and campus services, click here

For questions about faculty and staff guidelines, click here